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I/O Error (General)

Some I/O errors are caused by the server not unlocking files. When someone opens an area in Trutime the client pc request exclusive access to certain tables. It creates a file of the same name with the extension LCK. Example: f_dpunch.lck O Read More

I/O error on F_Dpunch.btr

Just after polling, or while going into Edit Daily Data, the user gets "I/O error" on the file F_Dpunch.btr.  This error is related to corruption in the main files that Trutime uses to store and process employee time history. THIS I Read More

PIX-55 PRT E2 Error

PIX-55 giving PRT E2 error. Try checking the cables inside of the clock make sure they are plugged in all the way and not loose. If this is the case try unplugging the clock then plug it back in. If this fails to clear the error, Read More

e00 error

ISSUE: e00 error FIX: Go to communications and perform a download Read More

How to resolve "duplicate node tst tree" error

Question: How to resolve "duplicate node tst tree" error? Answer: Attached are instructions on how to resolve "duplicate node tst tree" error in Time Guardian version 4 or lower only. Attached are instructions on how to resolve "duplicate nod Read More

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